Referring a participant? Here’s everything you check first.
Community nursing and nurse-led high-intensity support, delivered by a local team in Mitchell Shire. One email, a clear answer on capacity, and reports you can file.
The five things you’ll ask us
| You’ll ask | Our answer |
|---|---|
| Registration and funding | Unregistered NDIS provider. Self-managed and plan-managed participants, and private clients. |
| Service area | Wallan, Kilmore, Broadford, Seymour, Beveridge, Kalkallo, Mickleham and nearby. Within an hour’s drive of Wallan. |
| Capacity and first visit | We tell you this week’s capacity in our first reply, and book the first assessment within a week. |
| Clinical safety | Written care plans, RN-led training and sign-off for every high-intensity task, GP updates, full clinical records. |
| Reporting | A short written update after each review, sent to you with the participant’s consent. |
What we deliver
- Community nursing care (0114): wound and pressure care, catheter changes, continence assessments and reports, PEG feeding
- High-intensity daily personal activities (0104): nurse-trained workers for PEG, catheter, bowel care and seizure support
- Daily support (0107, 0120, 0125): personal care, household tasks, community access
Rates
We charge in line with the NDIS price limits, confirmed in each participant’s service agreement. Travel and cancellation: within an hour’s drive of Wallan. Cancellations follow the NDIS rules and are set out in the service agreement.
Questions coordinators ask
Can you take an urgent referral?
Email referrals@
Do you train an existing provider’s workers?
Yes. We train and sign off support workers on the participant’s care plan. See training for providers.
Who writes the continence or nursing report?
A registered nurse. You get a copy with the participant’s consent.
Send a referral
Send it by email. We only need what you’d send anyway:
- Participant name and contact, with consent
- NDIS number and how the plan is managed
- Line items and budget available
- What’s needed, how often, and how urgent
- Cultural, language or gender preferences
- Your name and contact details